Last Updated: 09/09/2026
This Privacy Policy describes how Loaded Boards, Inc., a California corporation (“Loaded Boards,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit, interact with, or make a purchase from loadedboards.com (the “Site”). By using the Site, you agree to the practices described in this Policy.
Personal Information We Collect
When you visit the Site, we collect two general categories of information:
Device Information (Automatically Collected)
We automatically collect technical information about your device and browsing activity, including:
- Web browser type, operating system, and version
- IP address and approximate geolocation derived from it
- Time zone and language preferences
- Pages viewed, products viewed, time spent on pages, and click behavior
- Referring websites, search terms, and exit pages
- Cookie and similar tracking technology identifiers
Order Information (Provided by You)
When you make a purchase, attempt a purchase, create an account, sign up for our newsletter or SMS program, submit a form (such as a warranty claim, dealer application, or sponsorship request), or contact us, we collect:
- Name, billing address, and shipping address
- Email address and phone number
- Payment information (processed by our payment processors — we do not store full credit card numbers on our servers)
- Order history and purchase preferences
- Information you provide in forms, such as rider weight, riding style, or product details for setup advice and warranty claims
- Communications with our customer service team
Throughout this Policy, we refer to Device Information and Order Information collectively as “Personal Information.”
Sensitive Personal Information. We do not intentionally collect categories of “sensitive personal information” as defined under California or other state laws (such as Social Security numbers, government IDs, precise geolocation, biometric data, or health information). Payment card numbers are processed directly by our payment processors and are not retained by us. If you verify eligibility for our Military and First Responders discount, verification is performed by GovX and we receive only confirmation of eligibility, not your underlying documents.
How We Collect Information
We collect information directly from you (when you make a purchase, fill out a form, or contact us) and automatically through the following technologies:
- Cookies: Data files placed on your device that often include an anonymous identifier. For more about cookies, visit allaboutcookies.org. You can manage cookie preferences through your browser settings or our cookie preference center (where available).
- Log files: Track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files that record information about how you browse the Site, including pixels from advertising partners (e.g., Meta/Facebook, Google, TikTok).